Terms and Conditions

TERMS, CONDITIONS, BOOKINGS, REFUNDS & CANCELATIONS

TERMS & CONDITIONS

  • When you accept a booking for any of the tours you are bound by the terms & conditions set out below.
  • A 50% non-refundable deposit is required to reserve a seat at time of booking and full payment within 7 days of booking.
  • If tour is canceled 24 hours or less before scheduled departure, full amount will be charged.
  • Anybody intoxicated or affected by drugs or alcohol will not be permitted on tour and will be charged full cost
  • Video and EVP audio recording is permitted on Ghost and Mystery Tours with permission from BMMT prior tour, but for personal use only.
  • Video or EVP recordings are NOT to be uploaded to organisational or commercial websites, Facebook or YouTube without written permission from Blue Mountains Mystery Tours.
  • Hand-held ghost hunting equipment is welcome on all tours.
  • Digital cameras welcome on all tours for personal use only. No photographs to be uploaded to organisational or commercial websites, Facebook or YouTube without written permission from Blue Mountain Mystery Tours.
  • Tours take up to 12 people.
  • Tours run rain, hail or shine.
  • All tours require sturdy footwear (no open shoes, thongs, high heels or sandals), warm jacket umbrella/raincoat, insect repellent and a torch and long pants for ghost tour.
  • Blue Mountains Mystery Tours reserves the right to cancel tours, change itineraries, fares, days and hours of operation due to weather, natural disasters, government restrictions or situations beyond our control
  • Payment can be made by: credit card Visa/MasterCard, bank transfer or money order

BOOKINGS

  • We require a 50% non-refundable deposit seven days prior to tour commencing to reserve seat (or credit card details)
  • Full payment required 3 days before tour commences (or credit card details). Full price not refunded if canceled 24 hours before scheduled departure.
  • Payment can be made: over the phone by credit card, direct credit, money order or cash on the night if credit card details have been provided to reserve seat.

CANCELATIONS & REFUND POLICY

  • No refund if canceled 24 hours before scheduled departure
  • Deposit of 50% not refunded if canceled.
  • Patrons will receive a full refund or the option of booking an alternative date if tour is canceled by BMMT due to unseen circumstances.